Archive or void an envelope

Archiving an envelope allows you to hide it from the main view. To archive an envelope, click Open on the envelope you want to archive.

Then, click on Envelope actions and select Archive.

This action moves the envelope to the Archive folder, where you can access all archived envelopes.


Voiding an envelope

If the envelope is In progress or was previously sent and recalled, the only option is to void it. Voiding the document is useful if it is no longer needed or if there was an error or mistake in the information provided.

💡Completed envelopes cannot be voided nor deleted

To void an envelope, click Open beside the envelope you wish to void.

Click on Envelope actions located at the top right corner of the screen. Then, select Void Envelope from the list of options.

 

You will then receive a confirmation prompt to ensure that you really want to proceed with voiding the envelope.


🚨 It is important to note that, like deleting envelopes, this action cannot be reversed.

Once you confirm, Annature will immediately cancel all outstanding signature requests and change the status of the envelope to Voided.​
Recipients who try to access the envelope using the link from the original email or SMS will see a message indicating that the envelope has been voided and your organisation's contact information.