Formatting Text in Messages to Recipients

How to Format Text in Your Message Templates

When creating message templates, you can format the text to suit your needs using various HTML tags. Here are some of the tags you can use:

  • Bold: <b>Your text here</b>
  • Italic: <i>Your text here</i>
  • Underline: <u>Your text here</u>
  • Highlight: <mark>Your text here</mark>

For example, if you add <b> to either side of a word or sentence, it will make that phrase bold in the outgoing email to your recipient.

Creating message templates is recommended as it saves you from having to type out the same text each time.