Change document authentication after an envelope is sent

If an error has been made on the authentication, you can still modify it.

To modify the authentication set on an in-progress envelope, open the envelope in the dashboard.

Scroll down a bit to find the recipients section. Then click on Actions next to the recipient for whom authentication is enabled. Select Edit Authentication.

Here, you can make the necessary changes to remove or modify the authentication settings.

After making your changes, click Save.