Accessing a completed Identity verification

Once your client completes the ID verification, you will receive an email confirming the request is complete. By clicking on Open verification, a new page will open where you can access the ID verification.

You can click on Reveal details to view the client's information.

If you click on Actions, you will see options to Sight evidence, Download reports, and Purge verification.

Sight Evidence: allows you to view the document your client used to verify their identity. You will also have an option to download this evidence.

Download Reports: enables you to download the Certificate of Verification and the Multi-bureau Check Report (if you have requested it).

Purge Verification: allows you to permanently delete sensitive information from the verification request. 

Note that data permanently deleted this way cannot be recovered under any circumstances.